IRC Turlock’s Anti-Trafficking department provides outreach and comprehensive case management services to adult, and all survivors of human trafficking. This program is a key contributor in local consortiums that raise awareness of human trafficking in the Central Valley.

Scope of Work: IRC’s Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situations of each client. The Anti-Trafficking Caseworker provides client-centered and trauma informed services to survivors of human trafficking, with the goal of serving clients through a holistic and broad spectrum of support, including but not limited to: connecting clients with legal service providers and housing resources, helping clients access public benefits, health providers, and psychosocial services, and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work. The Anti-Trafficking Caseworker operates under the supervision of the Anti-Trafficking Coordinator and collaborates with the Housing Specialist to support clients.

Major Responsibilities:

Client Service:

• Manage a caseload of 10 – 12 clients at a time.
• Provision of direct, comprehensive case management services to human trafficking survivors to ensure acute needs are met in a timely and culturally appropriate manner for each program participant.
• Assist with grant reporting on program objectives and accomplishments.
• Maintain the organization of the HOPE box folders, Notions, and ensure all internal trackers are up to date and accurate.
• Coordinate with donations staff and caseworkers to ensure clients receive needed donations, and caseworkers are aware of available donations.
• Identify new resources and services in the community. Build partnerships and connect clients with coalition members and providers.
• Attend local coalition meetings and participate in coalition events and trainings.
• Maintain knowledge and understanding laws, regulations, and local issues relating to human trafficking.
• Manage onboarding of new interns and caseworkers.
• Supervise volunteers and interns associated with the program.
• Participate in relevant program meetings, staff development activities, and fully engage as a member of the team.
• Align with all policies, procedures, and protocols of the agency.
• Other related duties as assigned.

Compliance Documentation:

• Maintain comprehensive, up-to-date case-note services log containing detailed information about service provision and conform to contract requirements.
• Ensure compliance with case file management and reporting requirements, including timely data entry in hard-copy files and electronic databases.

Partner Coordination

• Build and maintain relationships with various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for VOT clients, staff, and the office.
• Participate in relevant partner meetings and engage stakeholders to identify community resources.

Key Working Relationships:

Position Reports to: Anti-Trafficking Coordinator

Other Internal and/or external contacts:

Internal: Caseworker will develop working relationships with direct service providers in the following IRC departments: Economic Empowerment, Immigration, Safety & Wellness, and Community Engagement.

External: Caseworker will develop working relationships with local legal providers, Stanislaus County Social Services, healthcare providers, employment programs, anti-trafficking task forces, relevant consulates, law enforcement, and other community-based organizations to support achievement of program requirements.

Job Requirements:

• Strong commitment to ensuring the success of the IRC mission while adhering to the values of service, accountability, and integrity as defined in the IRC Way.
• Undergraduate degree, preferred, with an emphasis in Social Work, Psychology, or an equivalent field of study. Significant relevant work experience can replace education requirement.
• Approximately 2 years of relevant work experience in social service, case management, human service, or related fields. Experience should include a minimum of one year providing direct service to underserved communities. Excellent understanding of case management principles.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Proven ability to contribute both independently and as a key team member.
• Compassion towards and understanding of unique needs of survivors of trafficking.
• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
• Excellent organizational and case-file document management skills.
• Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the service region strongly preferred.
• Must be able to assist clients solve difficult problems under pressure.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Must be able to consistently work towards self-sufficiency with all clients.
• Proven ability to contribute both independently and as a key team member.
• Fluency in written and spoken English required. Fluency in spoken Spanish strongly preferred.
• Reliable transportation and valid driver’s license; willingness to transport clients.

Working Environment:

• Occasional remote case management throughout Northern California.
• Hybrid schedule; at home, in the field, and in office work with a potential of coming into the office 5 days a week.
• Standard office work environment coupled with regular travel in and around the service delivery area.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. 

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

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